Shipping policy

Effective Date: May 4, 2026

Welcome to the Flaravnovy Shipping Policy. We appreciate your business and are committed to ensuring a smooth delivery process. Below, you will find comprehensive details regarding our fulfillment procedures, estimated transit times, and related logistical guidelines.

1. Order Processing and Fulfillment

Our fulfillment team begins preparing your purchase immediately upon confirmation. Typically, it requires an estimated three (3) business days to verify, securely pack, and dispatch your merchandise to our logistics partners.

Please be advised that transactions finalized over the weekend will enter the processing queue on the subsequent Monday.

2. Transit Times and Delivery Rates

Following dispatch, standard global delivery generally takes between 10 and 20 business days.

We are pleased to provide a universal, flat-rate international shipping fee of USD $5.99 for all destinations.

3. Unforeseen Logistical Delays

Occasionally, external variables—such as rigorous customs inspections or unexpected carrier disruptions—may extend standard delivery windows.

We greatly appreciate your understanding and patience should these unavoidable delays occur.

4. Shipment Tracking

You will be kept informed throughout your parcel’s journey. Upon dispatch, our system will generate a shipment confirmation email containing a unique tracking link.

You may monitor your delivery’s progress via www.17track.net.

Kindly allow a brief grace period for the carrier’s database to update and reflect live tracking data.

5. Split Shipments

To expedite the arrival of your goods, orders comprising multiple items may be fulfilled from separate warehouse locations. Consequently, your purchase may arrive in multiple packages.

In such instances, distinct tracking credentials will be emailed to you for each individual parcel.

6. Order Modifications

Requests to amend delivery details, such as the shipping address or contact information, or product specifications, such as the variant, size, or quantity, are highly time-sensitive.

You must notify us at support@flaravnovy.com, ideally within 12 hours of transaction completion.

To facilitate a swift update, please provide:

• Your Order ID

• The email address associated with the purchase

• A precise description of the required amendment

While our support staff will make every effort to implement these revisions, we cannot guarantee changes once an order has advanced to the fulfillment stage.

7. Unsuccessful Delivery Attempts

Should a courier be unable to complete a delivery, they will typically leave a notification card and hold the parcel at a nearby postal facility.

Your primary recourse is to contact your regional courier directly using your tracking information. Should you require further assistance, our support team is available to help.

Please note that Flaravnovy assumes no liability for shipments returned to the sender due to an inaccurate address submission or failure to retrieve a held parcel.

8. Extended Transit Inquiries

If you suspect an abnormal delay in transit, please follow these steps:

Review Tracking Logs: If the latest status update occurred within the past seven (7) days, the shipment is generally still progressing through the carrier’s network.

Escalation Protocol: If tracking data remains unchanged for more than seven days, please email our support staff with your Order ID and purchasing email address. We will initiate an investigation with the carrier.

9. Missing or Stolen Parcels

In the event of a suspected loss, our team will liaise directly with the shipping provider.

Lost in Transit: If the carrier officially confirms that a package was lost during transit, Flaravnovy will dispatch a complimentary replacement.

Marked as Delivered: Our liability concludes once the carrier records the shipment as “Delivered.” We do not provide coverage for parcels reported missing or stolen after confirmed delivery.

We strongly advise checking with neighbors, household members, reception staff, or building management to help locate the package.

10. Global Fulfillment Network

We proudly serve customers worldwide. In the unlikely event that we are unable to ship to your specific region, you will be notified promptly.

To optimize pricing and delivery efficiency, our distribution network may include facilities located in the United States, Canada, Australia, the European Union, and other regions.

Certain merchandise may also be dispatched directly from our manufacturing or fulfillment partners.

11. Terms and Conditions Disclaimer

By completing a transaction with Flaravnovy, you acknowledge and agree to the following terms:

Delivery Estimates: All stated delivery timeframes are estimates and are not binding guarantees. Flaravnovy is not liable for delays resulting from customs procedures, carrier disruptions, weather conditions, or other circumstances beyond our reasonable control.

Import Tariffs: The purchaser is responsible for any applicable import duties, customs fees, or local taxes imposed by their respective government. These charges are separate from our product prices and shipping fees.

Address Accuracy: Customers are responsible for providing an accurate and complete delivery address. We are not responsible for misdelivered or returned items resulting from incorrect or incomplete information supplied during checkout.

Transferred Liability: Flaravnovy’s responsibility for a shipment ends once the tracking status confirms successful delivery to the destination provided by the customer.